Are transfers included in my holiday?

We can offer either a standard coach transfer (if to a property in Gozo this includes the ferry transfer on a foot passenger basis only). Alternatively we can offer a shared private car service (if to a Gozo property this would be as a car passenger avoiding the need to transport your luggage). You will be met at the airport by a Malta Direct representative. If you have arranged a private transfer you will be met by the driver who will have a placard with your name. Please see the instructions in your travel documents which will explain how to get to your transfers.



What happens to my transfer if my flight to is delayed?

If you have booked a flights with us we will monitor the delay and take necessary action to ensure you will still be met by our Malta Direct representative.

For trips where the flight and transfers have been arranged independently, you will need to contact the party this was booked through. Malta Direct does not provide support for services made through other sources.



What is my baggage allowance?

If you have purchased flights through Malta Direct, please see the following:

• Air Malta: Checked in luggage is 1 piece at 23kg for Economy passengers or 1 piece at 30kg for Club Class passengers. Hand luggage is 1 piece measuring 55x40x20cm and weighing no more than 10kg.

• British Airways: Please note that luggage is not included in the initial cost. If you would like hold bags to be included in your quote, you must add 'Luggage' to your basket, during the booking process. Hand luggage is 1 piece measuring 56x45x25cm plus a briefcase, laptop or handbag (45x36x20cm).

• Easyjet: IMPORTANT: Please note that luggage is not included in the initial cost. If you would like hold bags to be included in your quote, you must add 'Luggage' to your basket, during the booking process.

Checked in luggage is 1 piece at 15kg or 23kg. Hand luggage is 1 piece measuring 50x40x20cm with weight within reasonable limits.

• Jet2: IMPORTANT: Please note that luggage is not included in the initial cost. If you would like hold bags to be included in your quote, you must add 'Luggage' to your basket, during the booking process.

Checked in luggage is 1 piece at 22kg. Hand luggage is 1 piece measuring 56x40x25cm and weighing a maximum of 10kg.

• Ryanair: IMPORTANT: Please note that luggage is not included in the initial cost. If you would like hold bags to be included in your quote, you must add 'Luggage' to your basket, during the booking process.

Checked in luggage is 1 piece at 20kg. Hand luggage is 1 piece one small bag measuring 40x20x25cm

• Thomson Airways: IMPORTANT: Please note that luggage is not included in the initial cost. If you would like hold bags to be included in your quote, you must add 'Luggage' to your basket, during the booking process.

Hand luggage is 1 piece measuring 55x40x20cm and weighing a maximum of 5kg.



Luggage weighing more than quoted above may be subject to an additional charge which will be advised at the time of check-in and payable directly to the airline.

If you have purchased flights independently then the amount / weight of your luggage will be determined by the airline’s allowance, please check with your airline for exact details.


Can I fly if I'm pregnant?

Some airlines have restrictions on clients who wish to travel during pregnancy – please check with us or the airline before booking. Consult your doctor and make sure that your insurance cover is appropriate.



Do I still need to supply my Advance Passenger Information (API) details?

If your holiday includes flights you are required to supply the API information, prior to departure. This includes information such as passport numbers, date of birth etc. Further information can be found at www.ukba.homeoffice.gov.uk.