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FAQ Planning FAQ

When can I expect to receive my travel documents?

All travel documents will be sent to you / your travel agent approximately 21 days before your travel date. If your booking is made within 21 days of your travel documentation will be sent immediately. Your travel documents will be sent via email; however we will post documentation via first class, if there is a need to do so.  If you are flying with Ryanair and you have not pre-booked your seats the tickets will be sent to you 4 days before departure in line with their online check in procedure.

 

My passport is valid for 3 months, can I travel on it?

British citizens must hold a ten-year passport for adults and five-year passport for children (0 - 15 years), valid for at least 6 months after your return date – visit on www.ips.gov.uk for more details. For other nationals please check with your embassy for exact details. The name on your passport must completely match the name on your ticket or you will not be allowed to travel. It is your responsibility to ensure that your documentation is in order before you travel.


What vaccinations do I need to travel?

There are no compulsory vaccinations for those travelling to the Maltese Islands. Holders of a European Health Insurance Card (EHIC) are able to access reduced cost or free state-provided health care. The EHIC application form is available from some Post Offices, by telephone from the European Insurance Application department on 0845 606 2030 or you can apply online at www.ehic.org.uk where further information is available. Alternatively consult your doctor. Please note that the EHIC is not a substitute for travel insurance and does not cover private medical care or the cost of such things as repatriation.

 

What clothes should I pack?

Generally this will depend upon the time of year you travel. In the summer you have an average of 12 hours sunshine and temperatures can reach highs of 30+ degrees, so summer clothes all the way. Spring and autumn are of course cooler, whilst the winter months are mild with cold spells from time to time - it’s handy to pack some warm wear as the temperature can dip at night. Many properties have a dress code for dining (especially the 5 star properties), these do vary so please speak to our knowledgeable travel experts for exact details. But just to give you an idea:

 

•    Breakfast & lunch: Shoes must be worn when lunching at a restaurant, you must cover up any swim wear

•    Dinner: Evening smart casual, women – skirts, dress or smart trousers; Men – trousers, collared and long- sleeved shirts 

 

What cooking facilities are available in self-catering accommodation?

The range of equipment supplied in self-catering studios and apartments varies, but all will have a fridge, facilities for preparing light meals and basic supply of utensils. The frequency of linen and cleaning services is shown in the individual property descriptions.

 

Where can I find the latest travel advice?

For the latest travel advice from the Foreign & Commonwealth Office click here

 

Do I need a Visa?

British citizens do not need a visa for any of the holidays featured in our programme but other nationals should check with: Malta High Commission, Consulate Section, Malta House, 36-38 Piccadilly, London, W1J 0LE. Tel: 020 7292 4800 We strongly recommend that you leave sufficient time prior to your holiday departure date to allow for this. It is your responsibility to ensure that your documentation is in order before you travel. 

 

What is included in my car hire?

If you have booked car rental with us, please read the local conditions of hire which you will receive when collecting your vehicle. Any car hire problems should be reported immediately to the rental company.

 

If you have hired a car on the island of Malta you can expect the following:

• Airport surcharge

• Road license fee

• Unlimited mileage

•24-hour roadside assistance

• Personal accident insurance, if you take our travel insurance cover

• Comprehensive insurance for one driver

•Excess is €1000-€1500, depending on car type

 

If you have hired a car on the island of Gozo you can expect the following:

• 24-hour road side assistance

• Map of the island

• Delivery and collection in Gozo

• Personal accident insurance, if you take our travel insurance cover

• Comprehensive insurance for one driver

• Collision Damage Insurance; excess is as follows: Nov-Apr: €500 (21-24 yrs) and

€300 (25-74 yrs), per claim, May-Oct: group A-G €300, group H-J €500, per claim

• Theft and Malicious Damage Insurance; excess is €500/€300 respectively, per claim

 

For full details on our car rental conditions, please call us today.