Call our UK call centre on

01753 496 110

Open 6 days a week ▼
Monday - Friday 9am - 5:30pm
Saturday 9:00am - 4:30pm
Sunday Closed

  • Find your Malta holiday
Packages
Hotels
Flights
Cruises
Worldwide
I want to type in my destination
Advanced search options
FAQ Flights FAQ

Are transfers included in my holiday?

We can offer either a standard coach transfer (if to a property in Gozo this includes the ferry transfer on a foot passenger basis only). Alternatively we can offer a shared private car service (if to a Gozo property this would be as a car passenger avoiding the need to transport your luggage). You will be met at the airport by a Malta Direct representative. If you have arranged a private transfer you will be met by the driver who will have a placard with your name. Please see the instructions in your travel documents which will explain how to get to your transfers.

 

What happens to my transfer if my flight to is delayed?

If you have booked a flights with us we will monitor the delay and take necessary action to ensure you will still be met by our Malta Direct representative. 

For trips where the flight and transfers have been arranged independently, you will need to contact the party this was booked through. Malta Direct does not provide support for services made through other sources.  

 

What is my baggage allowance?

If you have purchased flights through Malta Direct, please see the following:

• Air Malta: Checked in luggage is 1 piece at 23kg for Economy passengers or 1 piece at 30kg for Club Class passengers. Hand luggage is 1 piece measuring 55x40x20cm and weighing no more than 10kg.

• British Airways: Checked in luggage is not included and would need to be purchased after your booking has been made, via our Administration department. Hand luggage is 1 piece measuring 56x45x25cm plus a briefcase, laptop or handbag (45x36x20cm).

• easyjet: IMPORTANT: Please note that luggage is not included in the initial cost. If you would like hold bags to be included in your quote, you must add 'Luggage' to your basket, during the booking process.

Checked in luggage is 1 piece at 15kg. Hand luggage is 1 piece measuring 50x40x20cm with weight within reasonable limits.

• Jet2: IMPORTANT: Please note that luggage is not included in the initial cost. If you would like hold bags to be included in your quote, you must add 'Luggage' to your basket, during the booking process.

Checked in luggage is 1 piece at 22kg. Hand luggage is 1 piece measuring 56x40x25cm and weighing a maximum of 10kg.

• Ryanair: IMPORTANT: Please note that luggage is not included in the initial cost. If you would like hold bags to be included in your quote, you must add 'Luggage' to your basket, during the booking process.

Checked in luggage is 1 piece at 20kg. Hand luggage is 1 piece one small bag measuring 40x20x25cm 

• Thomas Cook Airlines: IMPORTANT: Please note that luggage is not included in the initial cost. If you would like hold bags to be included in your quote, you must add 'Luggage' to your basket, during the booking process.

Checked in luggage is 1 piece at 20kg. Hand luggage is 1 piece measuring 55x40x20cm and weighing a maximum of 5kg.

• Thomson Airways: IMPORTANT: Please note that luggage is not included in the initial cost. If you would like hold bags to be included in your quote, you must add 'Luggage' to your basket, during the booking process.

Hand luggage is 1 piece measuring 55x40x20cm and weighing a maximum of 5kg.

 

Luggage weighing more than quoted above may be subject to an additional charge which will be advised at the time of check-in and payable directly to the airline.

If you have purchased flights independently then the amount / weight of your luggage will be determined by the airline’s allowance, please check with your airline for exact details.

Can I fly if I'm pregnant?

Some airlines have restrictions on clients who wish to travel during pregnancy – please check with us or the airline before booking.  Consult your doctor and make sure that your insurance cover is appropriate.

 

Do I still need to supply my Advance Passenger Information (API) details?

If your holiday includes flights you are required to supply the API information, prior to departure. This includes information such as passport numbers, date of birth etc. Further information can be found at www.ukba.homeoffice.gov.uk.

 

Do you offer airport parking, UK hotels, chauffeur parking or airport lounges?

Yes we do, through our partner Holiday Extras and Super breaks - we can offer a range of competitively priced options for you to consider, before you board your flight to the Mediterranean. All services can be booked online, except UK airport lounges and chauffeur parking - these prices can only be quoted on the telephone, so please contact us and we will be happy to arrange this for you.